Mercy Health recognizes that effective communication is one of the key factors in providing patient centered care. We do not discriminate but honor the rights of individuals with disabilities and language access needs.

Sign and foreign language interpreters provide the Deaf and patients with non-English language preference interpreting services for medical treatment and care at no charge.

For deaf and hard of hearing patients and their companions, we offer on-site interpreters, on demand VRI technology and other tools and services, such as CART (live transcription), sound amplifiers, qualified note-takers and more.

For patients who speak other languages, we provide video, phone and on-site interpreters so they can communicate easily with providers. We also provide written translation of important documents in several languages.

Language Interpreters

Mercy Health provides free aids and services to people with disabilities and language access needs to communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, Braille, audio, accessible electronic formats, other formats)
  • Help in other languages (like interpreters and written translations)

All patients have access to interpretation services 24/7 at no personal cost to them.

يتمتع جميع المرضى بإمكانية الوصول إلى خدمات الترجمة الفورية على مدار الساعة طوال أيام الأسبوع من دون فرض أي تكلفة شخصية عليهم.

所有患者都可以 24/7 全天候获得口译服务,无需支付任何个人费用。

تمام مریضان به خدمات ترجمه 24 ساعته 7 روز هفته بدون هیچ مصرف شخصی دسترسی دارند.

Tous les patients ont gratuitement accès à des services d’interprétation disponibles 24 heures sur 24, 7 jours sur 7.

બધા દર્દીઓને કોઈ વ્યક્તિગત ખર્ચ વગર 24/7 દુભાષિયા સેવાઓની સુલભતા હોય છે.

Tout pasyan yo gen aksè pou jwenn sèvis entèprèt 24/7 san li pap koute yo anyen.

सभी रोगियों के लिए बिना किसी व्यक्तिगत खर्च के अनुवाद सेवाएँ 24/7 उपलब्ध हैं।

គ្រប់អ្នកជំងឺទាំងអស់មានសិទ្ធិទទួលបានសេវាបកប្រែផ្ទាល់មាត់ 24/7 ដោយឥតគិតថ្លៃ។

모든 환자는 개인 비용 부담 없이 24시간 연중무휴로 통역 서비스를 이용하실 수 있습니다.

सबै बिरामीहरूसँग अनुवाद सेवाहरूमा 24/7 निःशुल्क पहुँच छ।

ټول ناروغان 24/7 پرته له کوم شخصي لګښت څخه د ژباړې خدمتونو ته لاسرسی لري.

Todos os pacientes têm acesso aos serviços de interpretação 24 horas por dia, sete dias por semana, sem nenhum custo pessoal a eles.

ਸਾਰੇ ਮਰੀਜ਼ਾਂ ਦੀ ਉਹਨਾਂ ਲਈ ਕਿਸੇ ਨਿੱਜੀ ਖਰਚੇ ਤੋਂ ਬਿਨਾਂ ਅਨੁਵਾਦ ਸੇਵਾਵਾਂ ਤਕ 24/7 ਪਹੁੰਚ ਹੁੰਦੀ ਹੈ।

Toți pacienții au acces gratuit la servicii de interpretare non-stop.

Все пациенты имеют бесплатный доступ к услугам переводчика круглосуточно и без выходных.

Todos los pacientes tienen acceso a los servicios de interpretación las 24 horas del día, los 7 días de la semana, sin ningún costo personal para ellos.

Tất cả bệnh nhân đều được hỗ trợ dịch vụ thông dịch 24/7 mà không mất phí.